This course is designed for beginner and working managers looking for career development and willing to specialize in the restaurant business.
The course curriculum offers to develop knowledge and skills in restaurant management and workflow organization.
Course duration: 1 month / 3 days per week, 3 hours a day.
Maximum number of participants: 10
⁙ Restaurant management: functions, objectives and goals
⁙ Organization of restaurant management
⁙ Customer care culture and standards
⁙ Guest typology, expectations and needs
⁙ Communication and conflict management
⁙ Restaurant marketing and sales
⁙ Human resources management
⁙ Financial management /cash flow/