The course is designed for professionals working in the hospitality sector, as well as individuals who aim to gain in-depth professional knowledge and master modern hotel management tools, ensuring high-quality service delivery and efficient operational processes.
The program integrates both theoretical and practical knowledge, covering key areas such as effective team management, operational process coordination, revenue growth management, guest service quality enhancement, and more.
The training is delivered by leading industry experts with extensive hands-on experience and in-depth knowledge gained from real business environments.
Course duration: 3 months (2 days per week, 3 hours per session).
⁙ Introduction to Hotel Industry and Hospitality History
⁙ Front Office Operations
⁙ Housekeeping Operations and Standards
⁙ Food & Beverage Department
⁙ Engineering and Maintenance Department
⁙ Security Department
⁙ Operational Management
⁙ Sales and Marketing
⁙ Revenue Management
⁙ Human Resources Management
⁙ Financial Management
⁙ Crisis Management
⁙ Risk Management
